Rep Assist guides

Welcome to the Rep Assist Guide Hub. This page includes step-by-step resources for Account Managers and Recruiters reviewing and managing timecards in Assist.

Start here

Select the appropriate guide below based on your role.

Guides & how-to resources

Account managers

Approving timecards → Step-by-step approval process for Account Managers Approving invoices → How to review and approve client invoices Adding in shifts → How to add or adjust shifts before approval Creating rates → How to create and update rates in Assist

Recruiters

Reviewing timecards → How recruiters review submitted provider time

Quick tips

Timecards should be reviewed by Monday at 11 AM.
If something looks incorrect, address it before approving.
For access or password issues, contact support.
Rates & shifts are always managed at the placement level.

Need help?

If you have questions about reviewing or approving timecards, invoices, or managing shifts and rates, please reach out directly.

Naney Rivera
[email protected]
316.251.0238

I’m happy to help clarify workflows or troubleshoot issues.